Let us help you to help yourself!
By seeing exactly what is happening in your customer facing teams.
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Scroll down for an overview of our comprehensive series of Dashboards & Reporting Products.
Teams Calling Dashboards & MoreTeamsCX Dashboard
Realtime & Timeline Reporting for native Teams Auto Attendants, Call Queues & End Users. Set KPIs and send Data Driven Notifications
Connect with any CRM or datasource for additional realtime insight.
Anywhere365 Call Center for Teams Reporting
Customizable Realtime & Timeline Reporting for the Anywhere365 Contact Center for Teams & Dialogue Management Platform.
TeamsCX Ledger
Historical Data directly pulled from the native Teams Source, sequenced, cleaned and merged for Insight & Reconciliation.
Customizable.
CX Flow Builder
Pull information from your CRM or ITMS to show who is calling in the Real Time Dashboards or Representative Teams Interface.
Create data-based Flow and post Channel Notifications integrated in Microsoft Teams.
Teams CX (Call) Configurator
Update Teams (Calling) settings through an easy-to-use role-based UI without going into the Teams. Delegate the work.
Customer Experience Consultancy, Design & Solutions
Out of the box thinking on Customer Experience. Based upon a deep understanding of (new) technology stacks, such as Microsoft Teams, and decades of experience.
Consult us for anything from Ideas & Brainstorming to Chat & Voice Bot Branding, Automated CX Workflows, Dedicated CX KPIs and Trends, CX Implementations Ready to Roll Solutions.
Custom Reports & Workflows
Integrated Teams Calling and ServiceNow Real-time Dashboards? Employee, Agent or Representative Status Dashboards or Reports? Custom KPI Trend Lines?
We can help, just:
The TeamsCX Reporting Difference
Intuitive Dashboards tell the story of your team or business. Our Insight puts you in charge of the narritive.
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today
See the life safer in action.
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widgets & KPIs+
Not a TeamsCX customer yet?
Let's change that right away! TeamsCX is the #1 innovative Microsoft Teams reporting platform for team leads, gamification dashboard for team members.
schedule a demo to see what Teamscx can do for you